Support

Buna is run by a small team, and support is handled personally. Email support@heybuna.com and you will get a reply within two business days, usually sooner.

What to include

A short description of what you were trying to do, what happened instead, and roughly when. If you were using Buna through ChatGPT or another assistant, say so: it helps us tell a Buna problem apart from an assistant problem.

Common questions

Connecting Buna to ChatGPT. Install Hey Buna from the plugin directory and follow the connect prompt. Signing in creates your household if you are new. If a connection stops working, disconnecting and reconnecting from your ChatGPT settings resolves most issues.

Your data. Any household member can export the household’s data as JSON from the app. Deleting your account removes your data as described in the Privacy Policy, and you can start deletion yourself from your account page.

Something looks wrong or unsafe. If the assistant did something your household did not expect, email support@heybuna.com with the approximate time. Every change Buna makes returns a receipt and most can be undone from the app.